HandledHelp & support
A real person reads every message. We reply within 24 hours.
Email: handled.co82k@gmail.com
What Handled is
Handled is a marketplace for small jobs. You post a job and set your price, someone claims it and gets it done, and they get paid when you confirm it's done. Payments go through Stripe, and Handled holds the money until the job is confirmed.
Common questions
- How do I post a job? Tap the post button, pick the kind of job, add the details and your price, then tap Post.
- How do I get paid for doing jobs? Verify your ID in the app, claim a job, and set up payouts under You. You're paid after the poster confirms the job is done. Payouts go out weekly, on Mondays, or in about 30 minutes with quick payout (2%, at least $1).
- Something went wrong with a job. Open the job and use the options there to cancel, decline, or report. Or message us from Help & support.
- How do I turn on phone alerts? In the iPhone app, tap the chat icon at the top, open the Alerts tab, and tap Turn on notifications. If you said no before, turn them on in your iPhone's Settings → Notifications → Handled. On the website (Android phones and computers), open the Alerts tab the same way, tap Turn on phone alerts, and tap Allow. Without alerts, Handled emails you instead. To turn phone alerts off, go to Settings → Notifications → Handled on iPhone, or block notifications for handledjobs.com in your browser's settings.
- What are the cancellation rules? See section 6 of the Terms of Use.
Safety, reports and blocking
You can report any job or person, and block anyone, from inside the app. We review every report within 24 hours and remove content and people that break our rules. If anyone is in danger, call 911 first.
Users under 18
People 13 to 17 can use Handled only with a parent or guardian's approval, and their payouts go to an account in the parent's name. The teen gives us their parent's name and number. Handled texts the parent from (385) 275-6240 to make sure it's okay, and the account unlocks once they say yes. Parents approving a teen can text or call us at (385) 275-6240. People 13 to 15 can only take jobs the poster has marked Under 16 welcome, with an adult at the home, and their parent or guardian gets a private, read-only link to all their chats, including voice messages and deleted messages. A parent or guardian can email us any time to review or delete their child's information.
Delete your account
In the app, tap You, scroll to the bottom, and tap Delete my account. We finish closing it within 24 hours and email you when it's done. You can also email us to ask.